Store Support

Ordering questions

• What methods of payment can I use?
• When can I expect to receive my order?

Miscellaneous questions

• I am not receiving email from your store.
• How do I find a specific item that I am looking for?

What methods of payment can I use?

Your online payment options are MasterCard, Visa, and American Express.

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When can I expect to receive my order?

All orders will be shipped from Ontario via Canada Post. Please see our delivery policy for more information.

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I am not receiving email from your store.

The most common reason an email is not received from the bookstore is due to communication being blocked by a firewall or ISP. The emails may have been filtered into your email program’s junk folder as well. Please check your settings—ensure communication from AnswersInGenesis.org is approved.

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How do I find a specific item that I am looking for?

The easiest way to find a specific item is by using our search engine, located at the top, right-hand side of the store. You can enter in any defining information about the item: author, partial title, format, keywords, etc. If you still are unable to find what you are looking for, please send us an email. We may not carry the item, but would like to know what our customers are interested in.

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Email Us

If you have run into problems on our site or have a question you would like to ask, please use the form below to send us an email.